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Author: Samuel M. Goldwasser
E-Mail: sam@stdavids.picker.com
Corrections/suggestions: [Feedback Form]
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Copyright (c) 1994, 1995, 1996
All Rights Reserved
Reproduction of this document in whole or in part is permitted if both of the following conditions are satisfied:
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If you have ever tried to get a piece of consumer electronic equipment repaired, you understand why so much dead stuff is likely to be gathering dust in your attic or basement closet or junk box. It does not pay! This may be partially by design. However, to be fair, it may take just as much time to diagnose and repair a problem with a $20 Walkman as a $300 VCR and time is money for a repair shop. It is often not even economical to repair the more expensive equipment let alone a $40 answering machine. The cost of the estimate alone would probably buy at least one new unit and possibly many more.
However, if you can do the repair yourself, the equation changes dramatically as your parts costs will be 1/2 to 1/4 of what a professional will charge and of course your time is free. The educational aspects may also be appealing. You will learn a lot in the process. Many problems can be solved quickly and inexpensively. Fixing an old boombox to take take to the beach may just make sense after all.
This document provides maintenance and repair information for a variety of consumer electronic devices not covered by other documents in the "Notes on the Troubleshooting and Repair of..." series. Suggestions for additions (and, of course, correction) are always welcome.
You will be able to diagnose problems and in most cases, correct them as well. As most difficulties encountered with this type of equipment are mechanical, there is significant emphasis on dirt, lubrication, deteriorated rubber parts, broken doohickies, and so forth. With minor exceptions, specific manufacturers and models will not be covered as there are so many variations that such a treatment would require a huge and very detailed text. Rather, the most common problems will be addressed and enough basic principles of operation will be provided to enable you to narrow the problem down and likely determine a course of action for repair - or decide that replacement is indeed the better option. However, in many cases, you will be able to do what is required to repair a piece of equipment for a fraction of what would be charged by a repair center. Perhaps, you will even be able to revive something that would otherwise have gone into the dumpster - or remained in that closet until you moved out of your house (or longer)!
Should you still not be able to find a solution, you will have learned a great deal and be able to ask appropriate questions and supply relevant information if you decide to post to sci.electronics.repair. It will also be easier to do further research using a repair book or guide. In any case, you will have the satisfaction of knowing you did as much as you could before finally giving up or (if it is worthwhile cost-wise) taking it in for professional repair. With your new-found knowledge, you will have the upper hand and will not easily be snowed by a dishonest or incompetent technician.
If you are just getting started, you should refer to "Repair Briefs, an Introduction" for additional troubleshooting tips, recommended test equipment, suggested parts inventory, and other general information.
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Your local public library (621.384 if your library is numbered that way) or technical bookstore represents a valuable resource for books on both the technology and repair of a large variety of consumer electronics devices.
For an on line introduction to a wide variety of equipment, check out the "http://www.magnavox.com/electreference/electreference.html" (Magnavox Technical Library) WEB site.
There you will find links to a number of articles on the basic principles of operation of CD players, laserdisc and optical drives, TVs, VCRs, camcorders, loudspeakers, satellite receivers, and other consumer A/V equipment.
For general troubleshooting techniques, see the section: "Some general references".
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The only danger to you in most of these devices is the AC line connection (if any) and getting sucked into any mechanical people traps. Before you plug in the unit with any covers removed, make note and cover up any exposed AC line connections. The rest of the circuitry is low voltage and while you can destroy your equipment by your actions, you should be fairly safe. Exceptions to this are noted where appropriate.
However, you never can tell where an exciting troubleshooting expedition will lead. The following Safety Guidelines are included for your survival when working on line connected or high voltage equipment (and your reading enjoyment).
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These guidelines are to protect you from potentially deadly electrical shock hazards as well as the equipment from accidental damage.
Note that the danger to you is not only in your body providing a conducting path, particularly through your heart. Any involuntary muscle contractions caused by a shock, while perhaps harmless in themselves, may cause collateral damage - there are many sharp edges inside this type of equipment as well as other electrically live parts you may contact accidentally.
The purpose of this set of guidelines is not to frighten you but rather to make you aware of the appropriate precautions. Repair of TVs, monitors, microwave ovens, and other consumer and industrial equipment can be both rewarding and economical. Just be sure that it is also safe!
| Don't work alone - in the event of an emergency another person's presence
may be essential.
Always keep one hand in your pocket when anywhere around a powered
line-connected or high voltage system.
|
Wear rubber bottom shoes or sneakers.
|
Wear eye protection - large plastic lensed eyeglasses or safety goggles.
|
Don't wear any jewelry or other articles that could accidentally contact
circuitry and conduct current, or get caught in moving parts.
|
Set up your work area away from possible grounds that you may accidentally
contact.
|
Know your equipment: TVs and monitors may use parts of the metal chassis
as ground return yet the chassis may be electrically live with respect to the
earth ground of the AC line. Microwave ovens use the chassis as ground
return for the high voltage. In addition, do not assume that the chassis
is a suitable ground for your test equipment!
|
If circuit boards need to be removed from their mountings, put insulating
material between the boards and anything they may short to. Hold them in
place with string or electrical tape. Prop them up with insulation sticks -
plastic or wood.
|
If you need to probe, solder, or otherwise touch circuits with power off,
discharge (across) large power supply filter capacitors with a 2 W or greater
resistor of 100-500 ohms/V approximate value (e.g., for a 200 V capacitor,
use a 20K-100K ohm resistor). Monitor while discharging and/or verify that
there is no residual charge with a suitable voltmeter.
|
For TVs and monitors in particular, there is the additional danger of
CRT implosion - take care not to bang the CRT envelope with your tools.
An implosion will scatter shards of glass at high velocity in every
direction. There is several tons of force attempting to crush the typical
CRT. Always wear eye protection.
|
Connect/disconnect any test leads with the equipment unpowered and
unplugged. Use clip leads or solder temporary wires to reach cramped
locations or difficult to access locations.
|
If you must probe live, put electrical tape over all but the last 1/16"
of the test probes to avoid the possibility of an accidental short which
could cause damage to various components. Clip the reference end of the
meter or scope to the appropriate ground return so that you need to only
probe with one hand.
|
Perform as many tests as possible with power off and the equipment unplugged.
For example, the semiconductors in the power supply section of a TV or
monitor can be tested for short circuits with an ohmmeter.
|
Use an isolation transformer if there is any chance of contacting line
connected circuits. A Variac(tm) is not an isolation transformer!
The use of GFCI (Ground Fault Circuit Interrupter) protected outlet is a
good idea but will not protect you from shock from many points in a line
connected TV or monitor, or the high voltage side of a microwave oven, for
example. A circuit breaker is too slow and insensitive to provide any
protection for you or in many cases, your equipment. The GFCI may protect
your scope probe from smoking if you accidentally connect its ground to
a live chassis.
|
Don't attempt repair work when you are tired. Not only will you be more
careless, but your primary diagnostic tool - deductive reasoning - will
not be operating at full capacity.
|
Finally, never assume anything without checking it out for yourself!
Don't take shortcuts!
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Many problems have simple solutions. Don't immediately assume that your problem is some combination of esoteric complex convoluted failures. For a tape deck, it may just be a bad belt or a bad tape. Try to remember that the problems with the most catastrophic impact on operation (a dead AC adapter) have the simplest solutions (repair the wires broken due to flexing in the power cable).
If you get stuck, sleep on it. Sometimes, just letting the problem bounce around in your head will lead to a different more successful approach or solution. Don't work when you are really tired - it is both dangerous and mostly non-productive (or possibly destructive).
Whenever working on precision equipment, make copious notes and diagrams. You will be eternally grateful when the time comes to reassemble the unit. Most connectors are keyed against incorrect insertion or interchange of cables, but not always. Apparently identical screws may be of differing lengths or have slightly different thread types. Little parts may fit in more than one place or orientation. Etc. Etc.
Pill bottles, film canisters, and plastic ice cube trays come in handy for sorting and storing screws and other small parts after disassembly.
Select a work area which is well lighted and where dropped parts can be located - not on a deep pile shag rug. Something like a large plastic tray with a slight lip may come in handy as it prevents small parts from rolling off of the work table. The best location will also be relatively dust free and allow you to suspend your troubleshooting to eat or sleep or think without having to pile everything into a cardboard box for storage.
Another consideration is ESD - Electro-Static Discharge. The electronic components in a some devices like cassette decks, Walkmen, and portable phones, are vulnerable to ESD. There is no need to go overboard but taking reasonable precautions like not wearing clothing made of wool that tends to generate static. When working on larger devices like cassette decks, get into the habit of touching a ground like the metal chassis before touching any circuit components.
A basic set of precision hand tools will be all you need to disassemble and perform adjustments on most consumer electronics equipment. These do not need to be really expensive but poor quality tools are worse than useless and can cause damage. Needed tools include a selection of Philips and straight blade screwdrivers, needlenose pliers, wire cutters, tweezers, and dental picks. A jeweler's screwdriver set is a must particularly if you are working on compact equipment. For adjustments, a miniature (1/16" blade) screwdriver with a non-metallic tip is desirable both to prevent the presence of metal from altering the electrical properties of the circuit and to minimize the possibility of shorting something from accidental contact with the circuitry.
A low power fine tip soldering iron and fine rosin core solder (never never use acid core solder or the stuff for sweating copper pipes on electronic equipment) will be needed if you should need to disconnect any soldered wires (on purpose or by accident) or replace soldered components.
For thermal or warmup problems, a can of 'cold spray' or 'circuit chiller' (they are the same) and a heat gun or blow dryer come in handy to identify components whose characteristics may be drifting with temperature. Using the extension tube of the spray can or making a cardboard nozzle for the heat gun can provide very precise control of which components you are affecting.
For info on useful chemicals, adhesives, and lubricants, see "Repair Briefs, an Introduction" as well as other documents available at this site.
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Don't start with the electronic test equipment, start with some analytical thinking. Many problems associated with consumer electronic equipment do not require a schematic (though one may be useful). The majority of problems with consumer electronics equipment are mechanical and can be dealt with using nothing more than a good set of precision hand tools; some alcohol, degreaser, contact cleaner, light oil and grease; and your powers of observation (and a little experience). Your built in senses and that stuff between your ears represents the most important test equipment you have.
A DMM or VOM is necessary for checking of power supply voltages and testing of sensors, LEDs, switches, and other small components. This does not need to be expensive but since you will be depending on its readings, reliability is important. Even a relatively inexpensive DMM from Radio Shack will be fine for most repair work. You will wonder how you ever lived without one! Cost: $25-50.
Unless you get deep into electronic repair, a high bandwidth oscilloscope is not required. However, a relatively inexpensive 5 or 10 MHz dual trace scope is very handy and you will find all kinds of uses for it. Such a scope should cost less than $150 on the used market.
There are several specific pieces of test equipment that you may already own which are required depending on the devices being fixed.
Audio equipment:
Stereo tuner or other audio signal source. An audio signal generator
is nice but not really essential.
| An audio amp connected to a loudspeaker. The input should be selectable
between line level and mic level and be brought out through a shielded
cable to a test probe and ground clip. This is useful for tracing
an audio circuit to determine where a signal is getting lost. Inexpensive
signal tracers are also available but this option is likely free.
| Prerecorded and garbage cassettes or tapes for testing of component
and walkman tape transports.
| |
Video games, cable boxes, and other video sources:
A TV (preferably color) with RF (antenna) inputs connected to a VCR
with a working tuner and RF modulator or a TV with both RF and A/V (RCA
jacks) inputs.
| A known good game cartridge to confirm that the problem is in the game
console.
| |
Telephone equipment:
A working tone dialing phone. If I had a choice, it would be a good
old reliable ATT Touch Tone desk phone.
| A dual connector phone jack. Two independent phone lines are desirable
for answering machine or modem testing.
| A PC or laptop with a fax-modem (for modem and fax machine testing).
| A low voltage DC power supply or wall wart to perform certain tests
without a telephone connection or phone line simulator.
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